Article 9 of EU Regulation 261/2004 provides airline passengers who are delayed with a level of “care and assistance.”
EU Regulation 261/2004 – Care And Assistance
The flash card clearly states what the airlines must provide legally to the passengers in these situations.
Download your copy now and place it in your hand luggage for reference should you end up being delayed.
Been Delayed Already And Want To Claim Back Expenses?
If you’ve already been delayed and have expenses you’d like to claim back, download our free letter template to send directly to the airline. It outlines everything you need to submit a claim.
Why Choose Bott and Co?
A History Of Success
We've claimed over £73m in flight delay compensation from the airlines.
Expert Legal Advice
Recognised not just within our industry but also by Martin Lewis as “pioneers” in our field.
On Your Side
Completely independent, our only focus is helping you claim for what you are legally entitled to.
We are members of the Solicitors Regulation Authority. Your claim is in safe hands.
Get a Free, Instant Decision On Your Flight NowCHECK YOUR FLIGHT
*Based on 10,211 court proceedings issued between May 2013 and February 2016.