Article 9 of EU Regulation 261/2004 provides airline passengers who are delayed with a level of “care and assistance.”
EU Regulation 261/2004 – Care And Assistance
The flash card clearly states what the airlines must provide legally to the passengers in these situations.
Download your copy now and place it in your hand luggage for reference should you end up being delayed.
Been Delayed Already And Want To Claim Back Expenses?
If you’ve already been delayed and have expenses you’d like to claim back, download our free letter template to send directly to the airline. It outlines everything you need to submit a claim.