Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire. We are proud of our experience and particular expertise in flight delay compensation, mis-sold car finance and PCP claims, and road traffic accident claims.
Founded by Senior Partner David Bott, Managing Partner Paul Hinchliffe and Finance Partner Gary Froggatt in 2001, the firm has grown from strength to strength, diversifying in response to a changing and challenging market and continuously demonstrating a combined entrepreneurial spirit.
We exist because we know people need us. They trust us to stand tall when others remain seated and to speak up when others remain silent. Bott and Co help to place justice firmly back on the side of those who have been wronged.
Having opened our doors with a very small team of dedicated staff, Bott and Co has grown considerably over the years and now has over 100 employees and an annual turnover of more than £16m.
The flight delay compensation team has worked hard to establish itself at the forefront of flight compensation law, recovering over £77m since the department was established in February 2013. If we win a case, our fee is a percentage of our client’s settlement. If we don’t win, our service is completely free.
Standing tall against the companies we fight against with bravery and integrity, we strive to get back what we believe people rightfully deserve.
Facts And Figures:
The company was founded in 2001
We currently employ over 100 staff
Our current turnover is £16 million
We handle over 110,000 cases per year
We recover over £30 million in compensation per year
We are listed in The Lawyer’s Top 200 Law Firms in the UK
We are ranked 1st The Lawyer 200 for Revenue Per Lawyer
Over the years, we’ve collected many awards at prestigious ceremonies, including “Law Firm of the Year” and “Legal Team of the Year.” Gaining such recognition strengthens our belief that our work makes a real difference.
We vow to continue to succeed and serve our clients well, and to do this we will evolve alongside the landscape of the ever-changing legal industry.
We are proud to be recognised by the industry, most notably;
2017 Law Society Excellence Awards – Excellence in Learning and Development (Highly commended)
2017 Modern Claims Awards – Law Firm of the Year
2017 Modern Claims Awards – Technology Initiative of the Year
2017 Modern Claims Awards – Specialist Team of the Year
2017 Modern Claims Awards – Employer of the Year (highly commended)
2015 Modern Claims Awards – Legal Team Of the Year
2015 Modern Claims Awards – Marketing Campaign Of the Year
2015 Modern Claims Awards – Technology Initiative Of the Year
2014 The Lawyer Management Awards – Best Technology Project.
2014 Modern Law Awards – Client care Initiative of the year.
2014 Modern Law Awards – Marketing campaign of the year.
2014 Manchester Legal Awards – Small firm of the year.
2014 Law Society Excellence Awards – Excellence in Client Services (highly commended)
2014 Law Society Excellence Awards – Excellence in Marketing & Communications (finalist)
Please see our awards page for more information
Bott and Co is officially recognised by a number of trusted authorities that stands us in good stead to provide an invaluable service to clients, including the Solicitors Regulation Authority, the Law Society’s mark of excellence in legal practice management and client care.
Please see our accreditations page for more information.
At Bott and Co, we are extremely proud to uphold a 4.3/5 customer rating on Feefo, based on over 11,0000 reviews, which we believe demonstrates our expertise and added value to a client’s claiming journey.
Please see our reviews page for more information.
David Bott is the Senior Partner at Bott and Co and a member of the Association of Personal Injury Lawyers (APIL), having also served as the APIL President 2011-2012. He established Bott and Co with Managing Partner Paul Hinchliffe and Finance Director Gary Froggatt.
David has been heavily involved with Road Traffic Accident claims Portal via the Project Steering Group, and he is now a Director of Portal Co. From 2008-2010 he was the APIL representative on the Law Society Council and a member of the Law Society’s Civil Justice Committee (2008-2010).
His areas of expertise are personal injury, road traffic and cycling accident claims and flight delay compensation. Speaking about his passion for righting wrongs, he says, “At Bott and Co the customer experience is at the core of what we do. We aim to understand their specific issues to get the best settlement, in the quickest time, through the use of great IT and personable lawyers. This is why we continue to have a 4.8/5 customer satisfaction rating on Feefo and our clients would also recommend us to friends and family.”
David has appeared on BBC1’s The One Show, Watchdog, Rip-Off Britain and North West tonight, and has also offered expert legal advice on Radio 4’s Moneybox, You and Yours and BBC Radio 5.
Paul Hinchliffe is the Managing Partner at Bott and Co. His areas of expertise are within HR strategy, corporate strategy, learning and development, technology and innovation in the law and operational processes.
Passionate about technology, Paul oversees the practice’s substantial investment in leading-edge IT systems and focus on quality standards. He says, “I am proud of what we have achieved over the last five years in flight delay claims, setting up the team from scratch. We won the leading two cases in the country at the Court of Appeal in May 2014 and each of those decisions impacts on billions of pounds worth of claims for passengers.
Gary Froggatt is the Finance Partner at Bott and Co and has decades of experience that enables him to provide financial analysis and guidance to the Board’s Finance and Accounting strategy. Amongst other tasks, he is responsible for ensuring the Finance team provides an efficient and effective service to the business.
He brings strong strategic vision to the role and a commitment to operational efficiency, execution and excellence. Gary is a well organised financial leader with strong results orientation, adopting a “can do” approach to business challenges in his day to day working life.
He says, “Everything the business does is reflected in its financial information and working in an ever-changing legal sector, for me what remains key is to ensure the firm’s financial systems are robust, compliant and support activities and ongoing growth.”
Significant Cases We Have Won
Huzar v Jet2
This flight delay compensation case weighed in on the question of whether a technical issue constitutes an “extraordinary circumstance”, and is probably the most significant case in UK legal history regarding flight delays.
Bott and Co and Jet2 disagreed on whether a technical problem with the airline counts as an “extraordinary circumstance” – an airline’s only legitimate defence in paying out on claims. The airline believed that it did constitute as extraordinary – but Bott and Co successfully argued that this situation isn’t out of the ordinary and inherent in the normal operation of an airline.
The case was a resounding success for passenger rights, as it meant that a technical fault can be claimable, opening the opportunity for billions of pounds for delayed air passengers around the world.
Originally Mr Huzar lost his claim in court, so he came to Bott and Co to represent him at the appeal level. Bott and Co won the appeal case, resulting in Jet2 appealing the decision. After the case went to the Court of Appeal in London, the airline lost this hearing and requested permission to appeal that decision, which the Supreme Court refused, quashing any further action by Jet2.
Dawson v Thomson
Another consumer win for millions of passengers was Dawson v Thomson. The case centred on the “limitation period” i.e. how long a passenger can claim flight delay compensation for after the flight under EU Regulation 261/2004.
Bott and Co argued it was six years as stated in EU Regulation 261, but Thomson disagreed, arguing that it should be two years based on the Montreal Convention – a set of rules that deal with other travel-related claims.
Thomson initially argued that the delay was due to extraordinary circumstances but then changed their argument to the limitation point and stated that Mr Dawson had not brought his claim to court on time.
Mr Dawson won, which resulted in the airline taking the case to the Court of Appeal, but the outcome decided that Bott and Co was victorious and passengers could continue to claim for delays up to six years old.
What Makes Bott and Co Stand Out Amongst Our Competitors?
We could wax lyrical about our impressive success record with No Win No Fee compensation claims that have made us one of the fastest-growing law firms in the North West. Our ground-breaking work with our flight delay compensation clients has only helped strengthen our brand.
But it’s the fact that we do what we do because we care, that makes us different. Bott and Co is about so much more than just productive case-handling. With us, you’re not just a name on our screen or a number in the system. As a business, each and every one of us is committed to our business purpose and dedicated to our company values.
At the centre of everything is you, our client, and we intend to offer you the best possible service that we can and fight for the best possible outcome for your claim.