Customer Reviews For Our Flight Delay Compensation Legal Services

We take customer service very seriously at Bott and Co and welcome feedback on how we can improve our service to our clients.

4.7/5

Based on 13,465 reviews.

We are proud to be the UK’s most recommended flight compensation company. Since 2013, we have helped claim over £86 million in compensation, helping over 749,000 passengers along the way.

Below are links to our reviews on a number of third party review platforms along with some of our most recent reviews.

Bott and Co on Trustpilot – Rated Excellent, 4.7/5 from 2,713 reviews.
Bott and Co on Feefo – Rated Excellent, 4.5/5 from 13,465 reviews.
Bott and Co on Review Solicitors – Rated Excellent 4.6/5 from 5,858 reviews.


Some Of Our Most Recent Reviews

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to provide boarding cards and they won the case and all passengers were compensated! Amazing 5*

I made a claim for a flight delay that happened September last year! I am so impressed with this company and how quick they resolve claims! I was reluctant to claim at first, as I didn’t think it was real but they have been amazing and got me and my partner both £180 each back!
Thankyou so much!! Will recommend!

Instructed them to apply for compensation from a 7 hour late JET 2 flight we were involved with. They acted swiftly with minimum of fuss and obtained compensation for each passenger. I would highly recommend them.

I have made use of Bott and Co. twice for flight compensation claims and both times they started and completed the processes with ease, speed and efficiency. Furthermore, they are endorsed by Martin Lewis which was why I contacted them initially.

Bott and Co Solicitors secured my delayed flight compensation for me at no cost and supported me every step of the way. Their honesty, clear communication and timely responses turned a stressful situation into an easy one. Thank you.

Excellent! – did as they said and obtained me a refund from the airline for a cancelled flight. The process was very simple and efficient. Would recommend them to anyone seeking a refund on a flight cancellation or delay. I tried a direct route first with the airline but they fobbed me off with excuses. I then tried Bott and they got me a refund straight away.

The process was very clear and straightforward from start to finish. Our claim was completed in a very reasonable space of time.

Bott&Co kept us regularly updated on the stage of our flight delay claim. We ended up with full compensation being awarded by Jet2. The fees taken by Bott&Co were reasonable and we ended up with a settlement that we had given up hope of getting when we tried ourselves with no success.

Great for flight compensation when the regulator lets you down.

I had to make an EU261 claim via Bott & Co for flight compensation when a British Airways flight was cancelled on the morning I was due to fly. The complaint body (CEDR) had denied the compensation as well as BA so I had to use Bott & Co. Bott & Co lodged a court claim and eventually BA settled. The process was pretty easy with Bott & Co and I was kept well informed. I would recommend them to anyone.

Please contact us if you would like further information.