Flight Compensation Case Studies

We’ve helped over 191,000 passengers claim compensation from the airlines. Our case studies highlight just some of their experiences.

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Bott and Co solicitors

Trip Home From Joint 40th Wedding Anniversary Celebrations Ruined By TUI

Mark Hudson and his wife Lesley, were travelling from Cyprus, with friends John and Liz Towle after celebrating both couple’s 40th wedding anniversaries. However, their TUI flight home was delayed by nearly six hours, and they were left in the dark regarding what was happening when the airline failed to help

Bott and Co solicitors

Couple Suffer 11 Hour Wait At The Hands Of TUI

John Stretch, 70 and his wife Wendy, 67, from Burton-on-Trent, Staffordshire, were set to travel from East Midlands Airport to Palma Airport with TUI Airways on 10th April 2018. The pair was due to go on their first ever cruise trip, however upon arriving at check in, the couple were rudely asked what they were queuing up for, as “they weren’t going anywhere.”