David Mason, father of 15 year old quadriplegic Leon, tells Bott and Co how a strong odour on board a TUI Airways flight led to firefighters escorting everybody except his family off the aircraft, leaving him to carry his wheelchair-bound son off himself.
A father has spoken about how the BA May bank holiday system failure 2017 turned the end of a lovely holiday into a passenger’s worst nightmare. The family of three from Slough, Berkshire not only suffered a 48 hour delay after their flight was cancelled, but returned home to discover their house had been burgled!
easyJet passenger John McMaster, who suffers from a form of arthritis, describes the pain and inconvenience that he endured at the hands of the airline after a sixty hour delay, following a cancelled flight from Bristol to Belfast.
Diabetic TUI Airways passenger Kevin Beards was due to fly to Paphos International Airport, Cyprus, but experienced a delay. During this time he was offered no food and drink, resulting in an alarming hypo diabetic episode. His distressing symptoms were confused with drunkenness by ground staff, who accused him of acting disorderly.
A family instructs Bott and Co to recover flight delay compensation for them after missing a large family reunion in South Africa. Due to blunders at the hands of Lufthansa, the family missed the event after being delayed for 72 hours.
James Simpson and his brother from Bedfordshire have instructed Bott and Co Solicitors to claim flight delay compensation after their easyJet flight home from Edinburgh Airport was delayed for 24 hours.
A man from Workington, Cumbria, has told of how a stag weekend away was ruined after it ended in a 17 hour delay. To make matters worse, easyJet have given excuse after excuses to avoid paying the group the compensation they’re entitled to.
Bott and Co have helped a 70 year old disabled man from Newton Ayclife recover £345.07 from easyJet after his cancelled flight transformed a bargain break into a holiday nightmare.
A couple from the San Francisco Bay Area of California, United States, have instructed Bott and Co to help recover flight cancellation compensation after they were affected by the British Airways IT system failure on 27th May 2017.
Bott and Co have settled a flight delay compensation claim for a grandad after he and his grandchildren were forced to sleep on cold, hard airport floors and given just €6 (£5.25) after their Monarch flight home to Manchester was delayed for almost 26 hours
Bott and Co recovers £2,171.75 in flight delay compensation from Thomson for a family of four who were originally told that their flight had been delayed due to a technical fault, but then found out it was due to the captain being taken ill.
Although Christmas day was over, for Jill and Gary Stevens the holiday was only just beginning. The Essex couple had planned a fantastic trip to Naples, Florida on Boxing Day 2013, flying from London to Miami.
Bott and Co recovers £818.78 flight delay compensation from Thomson for Manchester couple who were delayed and refused compensation by the airline even after court ruled in their favour.