We’ve helped over 215,000 passengers claim compensation from the airlines. Our case studies highlight just some of their experiences.
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Canadian couple Don and Carol Webb received 400 Euros each in flight delay compensation under EU Regulation 261/2004 with Bott and Co’s help after they were denied boarding their easyJet flight to Luton.
Bott and Co helped Margaux and her friends claim €250 each in flight delay compensation after they had their travel plans ruined. After being delayed already, easyJet cancelled their flight to Venice while passengers were about to board.
A couple from Rotherhithe, London have instructed Bott and Co to help them secure compensation against easyJet after being given a series of mixed excuses following a 14 hour flight delay.
A former student has spoken of her five year battle for compensation from Iberia Airlines after being denied onto a flight to Ecuador for a school trip in July 2013.
A couple were forced to go legal after suffering an 30-hour flight delay, involving flying out of and back into the UK en route to New York.
After mentioning the delay to their TUI booking agent, they were directed to the compensation scheme and trip organiser Michael Pelton was surprised when they were then denied the money they were legally owed.
A mother has been forced to turn to legal experts Bott and Co after a Finnair flight cancellation caused chaos for her son’s 21st birthday celebrations.
Mark Hudson and his wife Lesley, were travelling from Cyprus, with friends John and Liz Towle after celebrating both couple’s 40th wedding anniversaries. However, their TUI flight home was delayed by nearly six hours, and they were left in the dark regarding what was happening when the airline failed to help
John Stretch, 70 and his wife Wendy, 67, from Burton-on-Trent, Staffordshire, were set to travel from East Midlands Airport to Palma Airport with TUI Airways on 10th April 2018. The pair was due to go on their first ever cruise trip, however upon arriving at check in, the couple were rudely asked what they were queuing up for, as “they weren’t going anywhere.”
A Cheshire couple have instructed Bott and Co to help them secure compensation from easyJet after a pre-heart operation holiday was ruined by 48 hour flight delay which left them stranded sleeping on the airport floor.
Bott and Co has secure £700 in compensation for a Norfolk couple who were left stranded for eight hours and ignored by easyJet when their flight was delayed due to pilot sickness and the airline didn’t have contingency plans in place.
An elderly couple from Dorset have instructed Bott and Co to help secure compensation from TUI Airways after their flight home from a week-long holiday in Paphos was delayed for over 24 hours.
An author and his family instruct Bott and Co Solicitors after nightmare flight delay ordeal which led to bailiffs being sent in to recover compensation.
David Mason, father of 15 year old quadriplegic Leon, tells Bott and Co how a strong odour on board a TUI Airways flight led to firefighters escorting everybody except his family off the aircraft, leaving him to carry his wheelchair-bound son off himself.
A family instructs Bott and Co to recover flight delay compensation for them after missing a large family reunion in South Africa. Due to blunders at the hands of Lufthansa, the family missed the event after being delayed for 72 hours.
Bott and Co recovers £2,171.75 in flight delay compensation from Thomson for a family of four who were originally told that their flight had been delayed due to a technical fault, but then found out it was due to the captain being taken ill.
Bott and Co recovers £818.78 flight delay compensation from Thomson for Manchester couple who were delayed and refused compensation by the airline even after court ruled in their favour.
Couple from Mansfield instruct Bott and Co to help them recover flight delay compensation after being refused compensation by British Airways for 5 hour flight delay.
Bott and Co recovers £567.32 flight delay compensation for a couple from Cornwall who were delayed for over 3 hours, but told by EasyJet that their delay was less than 3 hours.
Bott and Co recovers £786.77 flight delay compensation from Wizz Air for passenger who was delayed for two days on his way home from Prague.
Bott and Co help couple who had to pay hundreds of pounds in legal fees after taking Ryanair to court over a gruelling seven hour flight delay.
Bott and Co recover over £660 compensation for family whose memories of a great holiday in Kos were ruined.