Mr Meng was cycling along Gordon Street on the evening of 16th January 2015 at around 9.25pm when a car came from a side road and collided with him. Mr Meng passed out upon impact.
An ambulance was called and he was taken to the University of London Hospital where X-rays were taken. Mr Meng suffered from concussion, abrasions to his face and hands and is still suffering from neck, shoulder and back pain as a result of the incident.
Luckily, Mr Meng was wearing a helmet at the time of the accident but the scarring to his hands and face is permanent.
Unfortunately, he could not return to university for a month and can no longer cycle, or take part in a number of other activities that he used to.
The reaction from Bott and Co was very quick. Whenever I needed help, I could get an immediate reply via phone call or email.
Mr Meng came to Bott and Co for help claiming compensation after researching cycle injury solicitors on the internet. Because he was knocked unconscious at the scene of the accident, he didn’t have the third party details and didn’t know whether he would be able to make a claim.
Mr Meng said “The reaction from Bott and Co was very quick. Whenever I needed help, I could get an immediate reply via phone call or email.
“Bott and Co was not my first choice; I asked for help on another website first. There was no response for a very long time and when I called the company, they could not find my case and told me that they were just a platform that allocates tasks to a number of different solicitors.
I cancelled all my connection with them and turned to Bott and Co, where I felt much more comfortable.
Once Bott and Co obtained the police report, the Road Traffic Accident Team was able to submit the details to the third party insurers for their response on liability. Fortunately, their policy had accepted fault for the accident and a response was received within three days of Bott and Co notifying them of the claim.
Mr Meng then attended a medical appointment to be seen by an independent medical expert to prepare the medical evidence. In the meantime, Bott and Co obtained receipts, invoices and photographs of the damaged bike and injuries to support his claim. Once this was finalised, evidence was submitted to the third party insurers for their offers to settle the claim.
A low offer was initially made
Initially, the third party insurers responded with an offer which was too low for Bott and Co to accept, so we responded with a counter-offer in relation to the injury and other losses. Further photographs of Mr Meng’s facial and hand injury were provided to support the response.
The third party insurers then responded with a more reasonable offer and a settlement was agreed just five months after Mr Meng started his claim. Bott and Co recovered compensation for Mr Meng’s damaged clothing, watch and bicycle repairs as well as for his personal injury – a total of over £9,000.