We celebrate the 20th anniversary of EU Regulation 261/2004, a landmark legislation that has empowered air travellers across the European Union with unprecedented rights and protections.
Legal rights for individuals who may have been mis sold car finance agreements may be significantly improved after the Financial Ombudsman Service reached a decision on a test case involving a Bott and Co client.
A decision from the Financial Ombudsman Service in relation to the mis-selling of car finance agreements is expected to be made imminently. It is hoped that the imminent decision finally provides a clear legal precedent on how these types of claims can be made.
In a landmark decision delivered by the Supreme Court, consumers who have been mis-sold financial products may now have a stronger chance of successfully claiming against lenders for not disclosing broker commission details.
We comment on Wizz Air being taken to task by the Civil Aviation Authority following a spate of complaints that it wasn’t fulfilling its legal obligations to affected passengers.
In April 2022, travel had resumed, and holidaymakers were getting ready to set off on Easter breaks. However, staff shortages meant that countless flights were cancelled, and many passengers missed their departure times as a result of long airport queues.
On 16th March 2022, the Supreme Court ruled in favour of Bott and Co, concluding a five-year battle to protect our fees and continue providing access to justice for consumers.
Bott and Co have been supporting a student from Cheshire who switched gears during lockdown and embarked on a journey that has since seen her take part in the 2021 Tour Series, Britain’s leading circuit race and representing GB in Australia in 2022
In March 2019, the findings of an investigation by the Financial Conduct Authority (FCA) uncovered concerning evidence of widespread unclear and excessive car finance costs, affecting millions of UK drivers. Even more shocking is the discovery that the secret commission methods were used on what is commonly represented to be the most cost-effective way of buying a car.
Cycling during lockdown provided safer, practical and physical benefits for many. A sharp rise in sales left retailers struggling to meet demand and at…
Bott and Co has unveiled another airline tactic: airlines often state that a flight delay lasted 2 hours 59 minutes, which is often a “get out of jail free” card, as this length of delay means they aren’t legally obliged to pay out.
Bott and Co welcomes a Northern Ireland ruling not to overturn a dangerous driving conviction to the lesser offence of careless driving following the very close pass of club cyclists. There is an urgent need for case law on the subject of close passes.
Travelling without limits should be possible for everyone, whether able bodied or not. Unfortunately this doesn’t always happen. It’s paramount that people with reduced mobility aren’t discouraged from booking a holiday, and it’s equally important that should the worst happen, holidaymakers are aware of their rights.
Thomas Cook is the latest airline in a long list to have gone bump, leading thousands of passengers wondering what their rights are, and what stages to take next. We outline what to do if you ever find yourself in this situation.
Bott and Co’s Senior Partner David Bott and Operations Manager Ann McLoughlin joined thousands of cycling enthusiasts at this year’s Manchester 100 charity event.
Issues with accessibility is something that disabled passengers shouldn’t have to deal with. Bott and Co explain the help that is out there for those who may struggle, both at the airport and on board a flight.
If you suffer with a hidden disability such as autism, chronic pain or anxiety, the thought of making your way through an airport can cause worry. However, there are many ways that airports can assist you with your invisible illness, making your experience much more pleasant. We outline the help that you are entitled to.
The Highway Code is set to change so that cyclists will have right of way and increased safety on UK roads. Cycling charities are speaking out to highlight the importance of everybody being more uniform in their behaviour to prevent confusion.
Bott and Co has received ISO 27001 certification demonstrating its strict compliance to the highest standards of information security standards and client data.
The ECJ has ruled that non-EU connecting flights are now eligible for compensation if the cause is not extraordinary circumstances
European Judges have today ruled in passengers’ favour at the highest court in the European Union, the Court of Justice, in a case worth tens of millions of pounds in compensation a year to passengers.
Have you ever wondered how many different national cuisines (e.g. Italian, Chinese, Ethiopian, etc) are on offer in the world’s greatest cities? We analysed the restaurant data in Google Maps to find out. New York and London lead the pack of the world’s foodie capitals. Explore the full results.