Drunken and disorderly passengers continue to dominate the headlines this summer causing disruption for holidaymakers with stories seeming to get more shocking.
While technology has its advantages, there are countless examples of when it can fail miserably and consequently affect an airline’s computer systems leading to widespread delays and cancellations.
Our in-house database has shown that flight disruption at the hands of the UK’s most popular airlines is widespread. Holidaymakers, be prepared.
Passengers set to travel over the August bank holiday weekend – be prepared for flight disruption with delays and cancellations expected at airports up and down the country.
Lost luggage is one of the main reasons that passengers complain. But, what isn’t too widely known is that if luggage arrives late, damaged or seems to have been lost, you could be entitled to damages.
In an increasingly tech savvy world, data breaches are rising at an alarming rate, with a 29% increase in self-reported data breaches in 2018 compared to 2017. Marriott and British Airways are just two of the latest major businesses to have compromised customer data on a large scale.
Issues with accessibility is something that disabled passengers shouldn’t have to deal with. Bott and Co explain the help that is out there for those who may struggle, both at the airport and on board a flight.
Bott and Co has recently celebrated a true milestone moment: issuing our 100,000th court proceeding since 2013 on behalf of a passenger who had previously been denied flight delay compensation.
In Europe, flight passengers have enjoyed the safety blanket and rights-enhancing law that is EU Regulation 261/2004 for well over a decade; we’re at…
Public Health England has advised holidaymakers to err on the side of caution when visiting the city of Hurghada in Egypt, due to a spate of E. coli infections in the region.
easyJet passengers were left stranded in Corsica after bad weather led to a flight cancellation. The airline tried to say the cancellation wasn’t claimable as it was due to “extraordinary circumstances”, but Coby Benson, Flight Delay Compensation Solicitor at Bott and Co explains that those affected can claim 250 Euros.
Getting married abroad is becoming more and more popular, with holiday providers selling dreams of picture-perfect weddings and zero stress. But with the spike in popularity of destination weddings, there is also an increase in mis-sold holidays and disaster weddings.
We’ve heard recently that Britons are shunning European breaks amidst Brexit uncertainty over holiday costs and insurance entitlement, but there hasn’t been much attention…