If you’ve instructed more than one law firm to handle your motor finance claim, you may think you’re increasing your chances of success. However, using multiple representatives can actually create more problems than it solves.
At Bott and Co Solicitors, we specialise in motor finance claims and have seen first-hand the challenges clients face when their claims are managed by multiple firms.
Here are the key risks you should be aware of:
Delays in Your Claim
Having more than one law firm or claims management company (CMC) involved can slow the process significantly. Lenders and car finance companies may receive conflicting information, which can trigger extra checks or even pause your claim. By using a single, trusted law firm, you ensure your claim progresses efficiently with clear communication every step of the way.
Risk of Duplicate or Conflicting Work
When multiple firms work on the same claim, the same documents may be submitted multiple times, or different approaches may be taken. This duplication can create confusion for lenders and increase the likelihood of errors that could compromise your claim. A coordinated approach with one firm avoids these problems.
Unnecessary Fees or Termination Costs
Engaging multiple firms could expose you to additional costs. Some firms may charge termination fees if you decide to cancel your claim with one of the CMC’s or solicitors that you have instructed. By instructing a single firm from the outset, you can avoid unexpected fees and make sure your claim is handled transparently.
REMEMBER: If your claim is with Bott and Co, you do not pay a fee unless your claim is successful.
Lack of Clear Responsibility
With several firms involved, it can be difficult to know who is responsible for each part of your claim. This uncertainty can leave you chasing updates or dealing with conflicting advice. Using one dedicated legal team means there’s a clear point of contact and someone accountable for your case.
Reduced Legal Oversight and Protection
Motor finance claims can involve complex legal and regulatory issues. When multiple firms are involved, it becomes harder to maintain a clear audit trail or ensure your claim meets all regulatory requirements. A specialist law firm ensures your claim is properly managed, compliant with the relevant regulations and maximises your chance of a successful outcome.
Often claimants mistakenly believe that ‘more is better’ when it comes to legal representation, but in the world of motor finance, it often leads to costly delays and headaches. My advice is simple: choose one specialist firm you trust, stick with them, and let them navigate the complexities of the process on your behalf.
How Bott and Co Can Help
As a leading solicitor in this new area of law, we have extensive experience handling motor finance claims. Our dedicated motor finance department ensures that each claim is managed professionally, efficiently, and transparently. We keep our clients informed at every stage, provide clear legal guidance, and help avoid the common pitfalls associated with using multiple representatives.
If you’ve instructed more than one law firm or are unsure how best to manage your motor finance claim, we can review your situation and guide you on the most effective approach.
Contact us today to see how we can simplify your claim process and protect your interests.