If, like many, you are wondering what is happening with your travel plans, we have listed what flight rights passengers have in the midst of the coronavirus outbreak.
After Storm Ciara finally looks to be calming down, the Met Office has warned the UK to brace itself for the next storm, Dennis, which could cause further disruption to air travel. Bott and Co advises passengers about their rights.
With our first claim under EU Regulation 261/2004 settled in 2013, Bott and Co has hit a big milestone; settling the 200,000th flight delay claim. With successful Supreme Court rulings and over £67m claimed, we’re the UK’s most trusted source on flight delay compensation.
Bott and Co has unveiled another airline tactic: airlines often state that a flight delay lasted 2 hours 59 minutes, which is often a “get out of jail free” card, as this length of delay means they aren’t legally obliged to pay out.
Bott and Co conducted research to find out exactly how many flight delay claims airlines are refusing to pay out, leading the law firm to resort to issuing court proceedings, and even bailiff action.
Lufthansa cabin crew commenced a 48 hour strike over their pay and working conditions. In total, 180,000 passengers are affected due to the cancellation of 1,300 flights. Bott and Co’s Coby Benson advises that they could be owed up to 600 Euros in flight delay compensation.
Bott and Co has conducted the UK’s largest ever passenger survey by a law firm, with shocking results. The overarching theme of participants’ answers is that the airlines continue to pull the wool over passengers’ eyes to get out of paying due flight delay compensation.
Claims Management Companies (CMCs) such as Flight Delay Pay continue to take on flight delay compensation claims, despite them not being solicitors which means they are not regulated by any official legal body and are known to hide fees, that often leave their clients considerably out of pocket.
Thomas Cook is the latest airline in a long list to have gone bump, leading thousands of passengers wondering what their rights are, and what stages to take next. We outline what to do if you ever find yourself in this situation.
BA loses at the Court of Appeal as 93% of 4,000 pilots and first officers voted in favour of industrial action in a dispute over pay and rewards.
Issues with accessibility is something that disabled passengers shouldn’t have to deal with. Bott and Co explain the help that is out there for those who may struggle, both at the airport and on board a flight.
Bott and Co has recently celebrated a true milestone moment: issuing our 100,000th court proceeding since 2013 on behalf of a passenger who had previously been denied flight delay compensation.
If you suffer with a hidden disability such as autism, chronic pain or anxiety, the thought of making your way through an airport can cause worry. However, there are many ways that airports can assist you with your invisible illness, making your experience much more pleasant. We outline the help that you are entitled to.
In December 2018 and this month, drone sightings caused all flights to be grounded at Gatwick and Heathrow Airports respectively, ruining hundreds of thousands of passengers’ travel plans. Here are some FAQs regarding passengers’ rights after the incidents.
Flight Delay Compensation Solicitor Coby Benson welcomes the CAA’s decision to take legal action against Ryanair and talks about how this stands to affect passengers.
Airlines including TUI and easyJet are denying and ignoring eligible passenger flight delay compensation claims until taken to court.
The ECJ has ruled that non-EU connecting flights are now eligible for compensation if the cause is not extraordinary circumstances
European Judges have today ruled in passengers’ favour at the highest court in the European Union, the Court of Justice, in a case worth tens of millions of pounds in compensation a year to passengers.
Judges have today ruled in the airline industry’s favour at the highest court in Europe, the Court of Justice of the European Union, in a case relating to whether flight delays caused by bird strikes are claimable under EU Regulation 261/2004.
A Judge has today ruled at Liverpool County Court that infant passengers are entitled to flight delay compensation in a case that Bott and Co estimate could be worth £10m a year to consumers.
Bott and Co secured another victory for passenger rights in the ongoing battle to make airlines accountable for flight delays and to pay the compensation due to delayed travellers.
Judge rules that bird strikes are not one of the “extraordinary circumstances” outlined in European Flight Delay Law.