Bott and Co has conducted the UK’s largest ever passenger survey by a law firm, with shocking results. The overarching theme of participants’ answers is that the airlines continue to pull the wool over passengers’ eyes to get out of paying due flight delay compensation.
Claims Management Companies (CMCs) such as Flight Delay Pay continue to take on flight delay compensation claims, despite them not being solicitors which means they are not regulated by any official legal body and are known to hide fees, that often leave their clients considerably out of pocket.
Thomas Cook is the latest airline in a long list to have gone bump, leading thousands of passengers wondering what their rights are, and what stages to take next. We outline what to do if you ever find yourself in this situation.
Posing a significant safety risk to passengers and causing countless flight delays and cancellations, drones have been hugely disruptive for aviation over the past…
BA loses at the Court of Appeal as 93% of 4,000 pilots and first officers voted in favour of industrial action in a dispute over pay and rewards.
Drunken and disorderly passengers continue to dominate the headlines this summer causing disruption for holidaymakers with stories seeming to get more shocking.
While technology has its advantages, there are countless examples of when it can fail miserably and consequently affect an airline’s computer systems leading to widespread delays and cancellations.
Our in-house database has shown that flight disruption at the hands of the UK’s most popular airlines is widespread. Holidaymakers, be prepared.
Passengers set to travel over the August bank holiday weekend – be prepared for flight disruption with delays and cancellations expected at airports up and down the country.
Lost luggage is one of the main reasons that passengers complain. But, what isn’t too widely known is that if luggage arrives late, damaged or seems to have been lost, you could be entitled to damages.
In an increasingly tech savvy world, data breaches are rising at an alarming rate, with a 29% increase in self-reported data breaches in 2018 compared to 2017. Marriott and British Airways are just two of the latest major businesses to have compromised customer data on a large scale.
Issues with accessibility is something that disabled passengers shouldn’t have to deal with. Bott and Co explain the help that is out there for those who may struggle, both at the airport and on board a flight.
Bott and Co has recently celebrated a true milestone moment: issuing our 100,000th court proceeding since 2013 on behalf of a passenger who had previously been denied flight delay compensation.