We comment on Wizz Air being taken to task by the Civil Aviation Authority following a spate of complaints that it wasn’t fulfilling its legal obligations to affected passengers.
In April 2022, travel had resumed, and holidaymakers were getting ready to set off on Easter breaks. However, staff shortages meant that countless flights were cancelled, and many passengers missed their departure times as a result of long airport queues.
On 16th March 2022, the Supreme Court ruled in favour of Bott and Co, concluding a five-year battle to protect our fees and continue providing access to justice for consumers.
Bott and Co has unveiled another airline tactic: airlines often state that a flight delay lasted 2 hours 59 minutes, which is often a “get out of jail free” card, as this length of delay means they aren’t legally obliged to pay out.
Thomas Cook is the latest airline in a long list to have gone bump, leading thousands of passengers wondering what their rights are, and what stages to take next. We outline what to do if you ever find yourself in this situation.
Issues with accessibility is something that disabled passengers shouldn’t have to deal with. Bott and Co explain the help that is out there for those who may struggle, both at the airport and on board a flight.
If you suffer with a hidden disability such as autism, chronic pain or anxiety, the thought of making your way through an airport can cause worry. However, there are many ways that airports can assist you with your invisible illness, making your experience much more pleasant. We outline the help that you are entitled to.
The ECJ has ruled that non-EU connecting flights are now eligible for compensation if the cause is not extraordinary circumstances
European Judges have today ruled in passengers’ favour at the highest court in the European Union, the Court of Justice, in a case worth tens of millions of pounds in compensation a year to passengers.
Judges have today ruled in the airline industry’s favour at the highest court in Europe, the Court of Justice of the European Union, in a case relating to whether flight delays caused by bird strikes are claimable under EU Regulation 261/2004.
A Judge has today ruled at Liverpool County Court that infant passengers are entitled to flight delay compensation in a case that Bott and Co estimate could be worth £10m a year to consumers.
Bott and Co secured another victory for passenger rights in the ongoing battle to make airlines accountable for flight delays and to pay the compensation due to delayed travellers.
You might think it is a rather odd title to a serious article, but the title is also a genuine question. Just how many disabled people does it take to fill a plane?