Abigail Hart is a Portal Fee Earner currently handling cases for injury compensation arising from a road traffic accident.
Having joined Bott and Co in 2014 as an Office Junior she quickly progressed into the Administrative Assistant role within the road traffic accident department. This gave her invaluable experience in how each case is handled, and ensuring the case is being progressed throughout.
“I assist the client from the beginning of the initial query to completion and finally sending the cheque to the client.”
Her attention to detail, combined with her skill and experience, ensures that her clients receive the maximum amount of compensation they deserve as quickly as possible.
At Bott and Co we understand that when making a claim it’s important to know what to expect and when to expect it. That’s why we strive to make the process as transparent and clear as possible.
“I handle various other financial losses alongside the compensation for personal injury such as lost earnings and damaged clothing. I work hard to ensure that clients get swift and relevant treatment immediately to aid them in the recovery of their injuries.”
The initial stages after an accident can be a very stressful time not only for the client, but their family. Her experience in handling road traffic accident claims means that Abigail has acquired the skills and depth of experience necessary to obtain compensation for her clients in even the most complicated of cases.
For her, the most rewarding part of her job is obtaining maximum compensation for clients as quickly as possible.
“Several clients have had little or no previous contact with a solicitor’s firm and I strive to put clients at ease to minimise the stress caused by pursuing a claim on top of being diagnosed with serious injury.”
Customer satisfaction is of the utmost priority for her and the road traffic accident teams. This means if she is unavailable to take a call from a client, she is reassured that other members of the team will provide our clients with the same high quality professional service that they expect.
In her spare time Abigail enjoys long walks with her puppy Alby.