flight delay compensation claims

The UK's Most Recommended Flight Delay Compensation Company

We’ve claimed over £78m in compensation from the airlines, more than any other UK law firm. Join the 656,000 passengers who’ve chosen Bott and Co to claim their flight compensation.

4.7/5

Based on 12,229 reviews.

Claim Compensation For Flight Delays

You can claim up to £520 in compensation if your flight has been delayed more than three hours or if your flight has been cancelled.

Find out how much you can claim by adding your flight number to the calculator below.

Get a Free, Instant Decision On Your Flight

Just add your flight details below and find out how much compensation you could claim.

Don't know your flight? Click here.

What Our Clients Say

"I heard about Bott and Co on TV from Martin Lewis money show.

Handed everything over to them and immediately they took over. Their admin was swift and professional and we signed up. Bott and Co kept us informed along the way the claim was settled and again all communication throughout was clear, efficient and timely.

Thank you Bott and Co we could not have done it without you as had tried every other avenue."

4.7/5

Based on 12,229 reviews.

Key Points When Claiming For Flight Delay Compensation

  • EU Regulation 261/2004 has been written into UK law, meaning you have exactly the same rights as you did before.
  • You may be able to claim up to £520 if your flight was delayed for more than three hours and if the delay was the airline’s fault and not an “extraordinary circumstance.”
  • You can claim for flights that departed from the UK or arrived in the UK with a UK or EU airline.
  • You can claim for flights that departed from the EU and arrived in the UK.
  • You can claim for flights from the UK and arrived in the EU with an EU Airline.
  • You can claim for flights in the last six years.
  • In certain circumstances, the airline must provide you with “care and assistance” during your delay.

Get A Free, Instant Decision On Your Flight

Just add your flight number to our flight compensation calculator to see if you have a claim

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How Much Compensation Can I Claim From The Airlines

Flight compensation amounts are set by EU Regulation 261/2004. The amounts are based on the length of the delay and the flight distance.

Our table below outlines the level of compensation available for valid flight delay claims.

UK Regulation 261 Compensation Amounts in UK Pounds

Flight Distance Less than 3 hours 3 hours or more More than 4 hours Never arrived
All flights 1,500km or
less

£0

£220

£220

£220

Internal EU flights over 1,500km

£0

£350

£350

£350

Non-internal EU flights between 1,500km and 3,500km

£0

£350

£350

£350

Internal EU flights over 3,500km

£0

£260

£520

£520

EU Regulation 261/2004 has been written into UK law, meaning you have exactly the same rights as you did before. The only difference is now the compensation will be paid in UK Pounds rather than Euros.

Compensation amounts are not related to the cost of your ticket, so whether you paid £50 or £5,000 for your ticket, the amount of compensation stays the same.

Why Choose Bott and Co?

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    A History Of Success

    We have claimed over £78m in flight delay compensation from the airlines.

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    Expert Legal Advice

    Recognised not just within our industry but also by Martin Lewis as “pioneers” in our field.

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    On Your Side

    Completely independent, our only focus is helping you claim for what you are legally entitled to.

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    Fully Regulated

    We are members of the Solicitors Regulation Authority. Your claim is in safe hands.

Get a Free, Instant Decision On Your Flight Now

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What Flights Can I Claim For Under UK 261 or EU 261?

EU Regulation 261 applies to all UK or EU regulated flights. This means it covers all flights departing from a UK or EU airport regardless of the airline you are travelling on.

Additionally, if you’re flying on a UK or EU based airline, it covers all flights that arrive in the UK or EU irrespective of where they took off.

Flights Covered By EU Reg 261/2004

Departing From Arriving To Can I Claim?
Airport inside UK/ EU Airport inside UK/EU

Yes (Claimable for any airline)

Airport inside UK/ EU Airport outside UK/EU

Yes (Claimable for any airline)

Airport outside UK/EU Airport inside UK/EU

Yes (If on an EU based airline)

Airport outside UK/EU Airport outside UK/EU

No

How Far Back Can I Claim Flight Compensation?

EU Regulation 261 came into force in 2005. Technically this means you can claim compensation for delayed flights as far back as that date. In reality, however, you are unlikely to recover compensation for delays over six years old.

Award Winning Customer Service

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    The UK's Most Recommended

    4.7/5 Feefo score and over 650,000 happy clients

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    Decision In Under 60 Seconds

    Use our flight claim calculator and claim up to £520 per passenger

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    Industry Leading Success Rates

    We have a 93% success rate in court*

Get a Free, Instant Decision On Your Flight Now

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An Award Winning No Win No Fee Solicitors

As your legal representative, we take all of the stress out of the process, handling everything for you. We also take on the financial risks of claiming such as court fees, and reports associated with your claim.

Our services are 100% No Win No Fee, meaning there’s no financial risk to you, even if your claim is unsuccessful.

Unlike other organisations, we actually represent you against the airlines. That level of representation goes way beyond issuing letters for you to send to the airlines.

We do the following as standard practice:

  • We’ll issue court papers to the airlines if they don’t respond to your claim within 30 days
  • We’ll represent you in court, and pay all court fees
  • We’ll pay for expert reports to combat “technical defect” and “weather” arguments from the airlines
  • We’ll never put you at any financial risk as our services are offered on a no win no fee basis.

Our pricing is displayed as a flat fee, so you can see from the outset how much will be deducted from your compensation to cover our costs, if your claim is successful.

If your case requires us to issue court proceedings on your behalf, there will be an increase in administrative fees to cover some of the extra work involved in doing this. All relevant costs associated with your claim are clearly stated in your T&Cs.

We cover all associated fees such as court fees and preparation of documents that you would be responsible for if you were claiming yourself. Depending on your case, our option may end up significantly cheaper than doing it yourself.

If we can’t recover your compensation, you pay nothing, meaning no financial risk to you whatsoever, even if your case goes to court.

Find out more about our fees.

Simple 4 Step Claims Process

  • Check your flight with our free, industry leading calculator
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    Add any extra passenger details and make your claim
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    We negotiate with the airline on your behalf
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    Claim is settled and you receive your compensation

What Is Flight Delay Compensation?

The European Commission introduced EU Regulation 261/2004 (EU Reg 261) on February 17th 2005, when it immediately became binding law in each EU Member State.

The UK Government wrote EU Regulation 261 into UK law at the end of the Brexit transition period in December 2020. The name of the new law is Regulation (EC) No 261/2004 (as amended by The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019).” It is now sometimes known as “UK 261.”

UK passengers enjoy the same rights as before. Except now, depending on where they are flying from and to, they are protected by either the UK law or the existing EU version.

The purpose of the regulation is to protect passengers from poor treatment by airlines when flights are delayed, cancelled, or denied boarding.

It was introduced to compensate passengers for the loss of time and inconvenience suffered when they experienced significant disruption to their travel arrangements.

Looking Out For Your Best Interests

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    No Win No Fee

    Our No Win No Fee promise means you are at no financial risk if you decide to make a claim

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    Claim Stress Free

    Claiming is as simple as adding your flight details and we will do the rest for you.

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    Get Your Compensation Quicker

    Many of our flight compensation claims are settled in 30 days*

Get a Free, Instant Decision On Your Flight Now

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More about Bott and Co

Bott and Co is an award-winning consumer solicitors firm with offices throughout the UK. Our flight compensation division launched in February 2013 and we have since gone on to claim over £77 million in compensation for our clients.

Additionally, Bott and Co successfully represented both Ronald Huzar V Jet2 and James Dawson V Thomson in their landmark cases which opened the rights of millions of airline passengers to claim compensation.


*Based on 10,211 court proceedings issued between May 2013 and February 2016.