Leya Linsdell is a valuable member of the Flight Delay Liability Team and specialises in contentious litigation.
After finishing a degree in Business and Journalism, it became apparent that Journalism was not something that she wanted to pursue in the long-term. Rather than report stories, she wanted to be part of the story, being involved as opposed to spectating.
Leya joined Bott and Co in 2017 where she started off as a customer service advisor and worked her way up and is now in the Liability team – her team determines whether a claim is valid upon the Airline’s response. She is meticulous by nature and studying for a Graduate Diploma in Law from September 2018.
She is well known for her excellent client care and always ensuring that she keeps clients updated on a regular basis about the progress of their claim.
Leya prides herself on her approachable manner and interpersonal skills. She enjoys working within Flight Delay as the firm has so far won every UK landmark appeal case on behalf of passengers, making billions of pounds available for recovery for millions of air travellers.
Since the EU Regulation 261/2004 came into force in the UK there have been millions of pounds recovered from the airlines by thousands of delayed passengers.
When asked what is the most rewarding part of her job she said: “It’s definitely being able to help people that have suffered the stress of a delay or cancellation at the hands of multi-million pound companies. We work hard to determine where the airline is liable and I feel we have really pushed the boundaries in getting compensation for passengers.”
“I really enjoy working in litigation. We are one of the most determined litigators in the field of flight delay, ensuring we do all we can to recover compensation for our clients.”
Achievement and success are her biggest motivators.
“The Flight Delay has helped tens of thousands of passengers receive compensation in the year 2017 is a great achievement. Personally, practicing in the field of law with an aim to help people has made my family very proud, so for me that is the epitome of success.”
Throughout her time in the flight delay industry, she is most proud of helping a family of 31 that were travelling from Manchester, UK to Madras, India. The airline denied paying out compensation on the basis of Air Traffic Control restrictions, which is a contentious area within flight delay. Leya used her litigation skills to which the airline quickly responded with a £17,000 settlement offer.
Outside of the office, Leya has an interest in ballet and other forms of dance. She started dancing at 5 years old and has passed several major ballet examinations.