Denise joined Bott and Co in 2016 as an Administrative Assistant and became a Team Leader in early 2017. Her past experiences has given her valuable training in dealing with difficult situations, as well as in depth-training in handling customer complaints.
Answering customer enquiries and effectively handling customer complaints
Monitor team performance
Teach and train team members on various customer service strategies
Denise’s hobbies include reading, walking her dog and spending time with her husband and children.