Flight Compensation Case Studies

We’ve helped over 194,000 passengers claim compensation from the airlines. Our case studies highlight just some of their experiences.

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Bott and Co solicitors

Quadriplegic Boy Told To Stay On TUI Plane Being Evacuated As Crew And Passengers Fell Ill

David Mason, father of 15 year old quadriplegic Leon, tells Bott and Co how a strong odour on board a TUI Airways flight led to firefighters escorting everybody except his family off the aircraft, leaving him to carry his wheelchair-bound son off himself.

Bott and Co solicitors

Family Receives £2,000 From Lufthansa After Flight Delays And Blunders Cause Missed Family Reunion

A family instructs Bott and Co to recover flight delay compensation for them after missing a large family reunion in South Africa. Due to blunders at the hands of Lufthansa, the family missed the event after being delayed for 72 hours.

Bott and Co solicitors

Compensation Recovered For Family Of Four As Thomson Cancel Their Flight Home From Orlando.

Bott and Co recovers £2,171.75 in flight delay compensation from Thomson for a family of four who were originally told that their flight had been delayed due to a technical fault, but then found out it was due to the captain being taken ill.