Join more than 43,000 delayed passengers who have used Bott and Co for their Thomas Cook flight delay compensation.
Thousands of people come to Bott and Co after the airline has rejected their claim for compensation. Our legal team are experts in dealing with tricky or complex flight delay claims.
Try our award-winning free flight delay compensation calculator for your Thomas Cook delay and get an instant decision on the eligibility of your claim.
Airlines use all sorts of methods to avoid paying compensation they owe to delayed passengers under EU Reg 261 rules. Have any of the following happened to you?
- Had a claim ignored by the airline?
- Given an excuse of technical problems by Thomas Cook?
- Been told the delay was due to an extraordinary circumstances?
- Airline offered you vouchers instead of cash?
Need to know how to claim directly with the airline or want some information on how quick and easy the Bott and Co compensation process is? Read on to find out or get started with your claim now on our flight delay calculator.
How To Claim Flight Delay Compensation With Thomas Cook.
Claiming compensation direct with Thomas Cook can be difficult and a recent survey showed the average amount of time a person spends working on their claim is 20 hours over several months!
However, if you want to go down this route then you’ll need some key information including how much you’re claiming for (this is based on the flight length and delay time) and you’ll need to make sure you have the correct address for the airline.
To write to Thomas Cook use our specially designed template letter and send to:
Download Template Letter For Thomas Cook Flight Delay Compensation.
You’ll need to work out how much you’re claiming per passenger and this is based on the amounts set by the EU rules on flight delay compensation which we’ve listed below:
Flight Delay Compensation Amounts
|Flight Distance||Length Of Delay||Compensation Amount|
|Up to 1,500km||3 hours or more||€250|
|1,500km-3,500km||3 hours or more||€400|
|Over 3,500km||3 hours or more & between 2 EU Member States||€400|
|Over 3,500km||3-4 hours||€300|
|Over 3,500km||4 hours||€600|
Airlines often have a policy of refusing certain claims or offering vouchers or a simple refund instead of compensation. If you find the airline is not paying then simply send your flight details to us and we’ll take them on for you.
Claim For Thomas Cook Flight Delays With Bott and Co
For an easy life and a no-win no-fee no-risk guarantee you can send your Thomas Cook flight delay details to Bott and Co within seconds and we’ll begin working on your claim straight away.
The majority of claims settle within 30 days when we issue court proceedings – we don’t get fobbed off by the airlines like they might try with you!
Why Choose Bott and Co?
- We've Claimed More Compensation Than Any Other Flight Delay Law Firm
- The Airlines Can’t Ignore Us – We’ll Take Care Of All Communication And Paperwork For You
- Industry Leading Success Rates
- Just Add Your Flight Details And We'll Do The Rest
Our unique flight claim checker filters out claims that are not valid so the airlines know we only approach them with eligible flight delays – that makes it easier for us to settle claims with them more quickly.
Our award-winning calculator will analyse your flight delay claim in seconds by:
- Cross referencing your flight details against our database of over 100,000 previous successful claims.
- Performing a comprehensive background check on weather conditions
- Running background checks on extraordinary circumstances or technical faults.
It then calculates the amount of compensation you are entitled to based on the flight delay length and the distance of the flight, plus whether the flight was cancelled or delayed.
You then simply add in the passenger details and click on ‘submit’ and we’ll get to work!
You’ll get regular updates on the progress of your claim and the legal process and we’ll send you the money when we recover it from Thomas Cook.
There’s really nothing else for you to do except put your feet up – our expert legal team and formidable reputation do the rest!
Some of Thomas Cook’s most popular routes
|Thomas Cook Flight Number||Departure City||Arrival City|
|MT2058, MT2156, MT2166||Manchester,Manchester (MAN) United Kingdom||Larnaca,Larnaca (LCA) Cyprus|
|MT412||Gatwick,London (LGW) United Kingdom||Cancun Intl,Cancun (CUN) Mexico|
|MT4513, MT4515||Dalaman,Dalaman (DLM) Turkey||Birmingham,Birmingham (BHX) United Kingdom|
|MT175, MT2933||Cayo Coco Airport,Cayo Coco (CCC) Cuba||Manchester,Manchester (MAN) United Kingdom|
|MT431||Antalya,Antalya (AYT) Turkey||Gatwick,London (LGW) United Kingdom|
|MT4133||Dionysios Solomos,Zakynthos (ZTH) Greece||Birmingham,Birmingham (BHX) United Kingdom|
|MT1764||Gatwick,London (LGW) United Kingdom||Dalaman,Dalaman (DLM) Turkey|
|MT2503||Adnan Menderes,Izmir (ADB) Turkey||Manchester,Manchester (MAN) United Kingdom|
|MT848||Manchester,Manchester (MAN) United Kingdom||John F Kennedy Intl,New York (JFK) United States|
|MT2302||Manchester,Manchester (MAN) United Kingdom||Alicante,Alicante (ALC) Spain|
|MT1482, MT2030||Manchester,Manchester (MAN) United Kingdom||Fuerteventura,Fuerteventura (FUE) Spain|
|MT1639||Hurghada Intl,Hurghada (HRG) Egypt||Gatwick,London (LGW) United Kingdom|
|MT339||Orlando Intl,Orlando (MCO) United States||Glasgow,Glasgow (GLA) United Kingdom|
|MT5514||Nottingham East Midlands,East Midlands (EMA) United Kingdom||Antalya,Antalya (AYT) Turkey|
|MT7036||Cardiff,Cardiff (CWL) United Kingdom||Burgas,Bourgas (BOJ) Bulgaria|
No Win No Fee Thomas Cook Flight Delay Claims
Claiming with Bott and Co is quick and simple. No other company can recover more compensation quicker from Thomas Cook for your flight delay than Bott and Co.
We’ve even been recommended by Martin Lewis from Money Saving Expert if you can’t get the airline to pay out.
If your flight was late and the airline is not paying or you’ve already tried claiming direct to Thomas Cook or complained to the CAA then let us know and we’ll fight on your behalf.
There is no financial risk to claiming with Bott and Co as we operate a guaranteed no-win no-fee service so in the unlikely event we don’t win, there is absolutely no fees to pay.
- Issue court proceedings against Thomas Cook if they do not respond within 30 days.
- Represent you in court so you will not need to be there.
- Cover all the upfront legal costs and recover them from Thomas Cook so you do not have to pay them.
- Cover the cost of expert reports on weather conditions and extraordinary circumstances.
- Take your case all the way to the Supreme Court if necessary - at no extra charge to you!
We Can Take Over Your Thomas Cook Claim
Have you started your claim direct with Thomas Cook but hit a brick wall? Fed up with writing letters and waiting weeks for a response? Not sure if the reasons you were given for the delay are legitimate?
We can take over your claim and act on your behalf when you submit your flight details through our claim calculator. Even if you’ve already written to the airline, or especially if they’ve ignore you or fobbed you off with an excuse.
We’ve won thousands of claims where airlines have told passengers they don’t have an eligible claim or there were extraordinary circumstances, or even when they’ve changed the reasons several times in the same claim!
Thomas Cook might have refused your claim for a number of reasons including:
- Crew or pilot sickness
- Staff going over their hours
- Lightning strikes
- Bad weather
- Technical defects
We’ve won claims in all these situations so no need to panic. You might not have been told the real delay reason anyway.
Just send us your flight details and we’ll do all the necessary investigations for your compensation claim.
Regardless of the reason of the delay you’re also entitled to care and assistance for delays of more than two hours (slightly longer on long-haul flights).
- Food and drink in reasonable relation to the delay length
- Overnight accommodation where required
- Free transport to and from the airport and accommodation
- Two free emails, phone calls or fax messages.
If Thomas Cook don’t provide the above and you had to pay then you can also claim reasonable expenses back as long as you have the relevant receipts.
All About Thomas Cook Airlines
Thomas Cook is based in Manchester, England and has its main bases at Manchester and London Gatwick airports, although it flies from eight other airports in the UK.
The airline was formed in March 2008 following the merger of Thomas Cook Airlines UK Ltd and MyTravel Airways and carries over 6 million passengers per year, although this is down from over 8 million in 2008.
Thomas Cook won ‘World’s best Charter Airline’ in 2015 and 2016 at the World Travel Awards.
Recent Successful Flight Delay Compensation Claims Against Thomas Cook
“Sincere Apologies” Are Not Enough
A family of four came to Bott and Co looking for help when Thomas Cook only offered them “sincere apologies” after a staggering 48-hour delay.
Thomas Cook blamed the T family’s delay on unforeseen operational and significant delays and informed them they were not entitled to compensation.
Once Bott and Co took over the T family’s claim, they were awarded a total of €2,400.
Thomas Cook Offer Vouchers Instead of Cash
Bott and Co provided assistance to a family who were offered vouchers as compensation for their delay of 18 hours on a flight to Sharma El Sheikh.
The family didn’t want to accept vouchers; they wanted the cash compensation that was rightfully theirs, but hit a brick wall when they explained this to the airline.
Fortunately, when Bott and Co got involved, we discovered that the delay was caused by a technical fault, and successfully recovered the €600 per person they were entitled to.
78-Year-Old Passenger Stranded Overnight in Turkey
On their way back to the UK from Turkey, a married couple and their elderly relative were left stranded in the airport overnight. Thomas Cook should have provided a hotel for them, but failed to do so.
After hitting a brick wall trying to claim direct from the airline, the family turned to Bott and Co, who recovered €1,200 for the family.
Get An Instant Decision
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