UK airports have landed the best ever first quarter on-time performance since records began in 1992.
Latest CAA figures show 84% of scheduled flights landed ‘on-time’ at UK airports from January to March 2014. This represents a six percentage point increase from the same period in 2013. The average delay across all monitored scheduled flights was nine minutes. This figure is down four minutes from the first quarter of 2013.
Regulation EC 261/2004 establishes common rules on compensation and assistance to air passengers in the event of denied boarding, cancellation or long delay of flights. Passengers are entitled to up to €600 depending on the duration of delay and length of journey. The regulation applies to all flights departing an EU country or landing in an EU country on an EU carrier.
The Regulation was first introduced to prevent air carriers overselling flights and then denying boarding to passengers, or from cancelling under-booked flights.
We hope that by continuing to enforce the Regulation, passengers will get what they paid for which is a flight departing and arriving at its destination on time.
A total of 314,000 scheduled and chartered flights were monitored for punctuality at 10 UK airports (Heathrow, Gatwick, Stansted, Luton, London City, Manchester, Edinburgh, Birmingham, Glasgow and Newcastle).
Coby Benson, flight compensation lawyer at Bott and Co said: “Anecdotal evidence in the Netherlands says that mass litigation after 2012’s Nelson judgment, led to airlines acknowledging their liability under the Regulation. They started to reorganise their fleets and rotas and making efforts to become better organised. The result was clear: Fewer delays in the Netherlands.
“It appears we could now be seeing something similar here in England and Wales. There’s been a lot of litigation around the Regulation from Bott and Co in the last 12 months and now the CAA has published these record breaking figures.
“We hope that by continuing to enforce the Regulation, passengers will get what they paid for which is a flight departing and arriving at its destination on time.”
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