Bott and Co’s award-winning flight compensation department recently turned one, having taken the industry by storm by recovering more than £1.25 million for over 3,300 airline passengers.
The department, which consists of a team of just six, sought to assist passengers in recovering compensation as a result of a flight delay or cancellation. Under EU law passengers are entitled to up to €600 each, depending on the distance between the departing and arriving airport and the length of the delay.
Bott and Co has already settled cases for more than 3,300 passengers on over 1,400 different flight, including winning compensation against most major international airlines including Virgin Atlantic, British Airways and United. As of today cases have been settled against 46 airlines.
The flight compensation department hit key milestones from day one. Bott and Co were working on cases valued at more than £1 million after just 23 days of the department going live, within the first 100 days the team recovered more than £250,000 compensation and within the first 12 months that figure increased to over £1.25 million. Bott and Co are currently working on cases worth more than £3 million pounds.
Bott and Co will continue to act as the driving force to ensure passengers who have been delayed through no fault of their own, are awarded the compensation they deserve in line with EC 261/2004.
Bott and Co are committed to increasing awareness of air passenger rights; as such the firm is looking at new ways of informing passengers of their rights when travelling on flights throughout Europe. The firm currently have over 13,000 instructions to pursue flight compensation as a result of the firm’s media appearances and word of mouth recommendation.
The team has appeared in most mainstream national newspapers as well as on BBC Watchdog, BBC Radio 4’s Money Box, and ITV News to raise awareness of air passenger rights.
Bott and Co’s no-win no-fee flight compensation business model has meant the firm were shortlisted and won a number of awards. The co-founder of the aviation department, Coby Benson, won the Rising Star award at the Modern Law Awards, was shortlisted as Junior Lawyer of the Year at the Law Society Excellence Awards and has been shortlisted as Associate of the Year at the Manchester Legal Awards.
The aviation department won the Team of the Year award at last year’s Modern Law Awards as well as winning the Excellence in Business Development and Innovation award at the Law Society awards in 2013.
Bott and Co have two key cases coming up in the Court of Appeal worth billions of pounds to passengers. The case of Huzar V Jet2.com deals with when a technical defect can be an extraordinary circumstance. The case of Dawson V Thomson Airways Limited deals with the limitation period for claiming flight compensation.
Speaking about the milestone, Bott and Co’s Managing Partner, Paul Hinchliffe, comments: “Since starting the aviation team 12 months ago we have gone on to become the UK’s leading flight delay compensation law firm. We have settled more cases and recovered more compensation for passengers than the CAA. Going forward Bott and Co will continue to act as the driving force to ensure passengers who have been delayed through no fault of their own, are awarded the compensation they deserve in line with EC 261/2004.”
Coby Benson, flight delay compensation team leader at Bott and Co, said: The achievements of the last 12 months have been nothing short of staggering. Over 13,000 passengers have turned to us for help, £1.25 million has been recovered for almost 3,500 passengers, 650 court cases won and a number of positive verdicts from the judiciary.
“If anything the next 12 months present a bigger challenge. We’ve not even scratched the surface in terms of passenger awareness, we need to hold the CAA to account for their endorsement of the NEB list which is contradictory to European Case Law as well as shining the light on airlines’ continual refusal to provide care to passengers in the event of delays and cancellation. All this whilst dealing with two Court of Appeal cases which are going to clarify important legal points and solidify passenger rights.”
He added: “We’re a small, determined and dedicated team and we are proud of our great start. But it is only a start and we must continue our efforts to help the millions of passengers affected by these regulations.”