Passengers set to travel over the August bank holiday weekend – be prepared for flight disruption with delays and cancellations expected at airports up and down the country.
Data from Lennoc Flight Intelligence shows that over the 2018 August bank holiday, a total of 216 flights leaving the UK were delayed or cancelled, with thousands of passengers affected.
It’s important that people know their rights if they are affected by a delayed or cancelled flight but it’s surprising how many are still unaware
The airports with the most delays were London Gatwick and Stanstead, and London Heathrow and Glasgow were responsible for the most cancellations.
Strikes Could Spell Trouble For Bank Holiday Travellers
The airline with the most delays by far was easyJet, followed by Ryanair and British Airways. With strike action expected by Ryanair pilots, this weekend forecasts double the amount of disruption compared to last year.
The routes with the most disrupted schedules leaving the UK were London Heathrow to New York JFK and London Heathrow to Dublin.
Your Rights If Affected By a Flight Delay or Cancellation
Coby Benson, Flight Delay Compensation Solicitor at Bott and Co said: “There is a general increase in passengers at this time of year. Manchester Airport is set to have its busiest ever day on Bank Holiday Friday in its 81 year history, with over 115,000 passengers departing from or arriving in the hub. With this in mind, airlines should have contingency plans in place to limit or prevent any type of inconvenience to passengers which could be within their control.
“It’s important that people know their rights if they are affected by a delayed or cancelled flight but it’s surprising how many are still unaware. Under EU Regulation 261/2004, a passenger is entitled to compensation of up to 600 Euros together with reimbursement of their reasonably incurred expenses. This covers flights that are delayed by more than three hours or cancelled and which are not caused by extraordinary circumstances.”
Benson continues: “If passengers are delayed for over two hours, they are entitled to care and assistance including food and drink vouchers as well as means to communicate, including being entitled to a telephone call or email. Accommodation must be provided if passengers are delayed overnight and transport to and from the accommodation and the airport must also be provided.”