Today we officially recovered flight delay compensation for our 50,000th passenger; a grand total of £17.4million in compensation recovered from 100 airlines!
Our 50,000th passenger is Nicola Wead, who is soon to receive €250 compensation from Ryanair for a flight delay lasting more than 12 hours.
Mrs Wead said: “I came to Bott and Co for help with my claim after Ryanair first told us that our flight delay was due to a technical issue, and then blamed an industrial strike instead. We were getting nowhere trying to claim from the airline ourselves.
I feel really good about being the 50,000th person to receive flight delay compensation – I was shocked when I read the email telling me!
Today the Flight Delay Team are celebrating their 50,000th victory
In 2013 Bott and Co Flight Delay Lawyer Coby Benson was highly commended by the Law Society in recognition of his work in setting up the flight delay compensation area of law in the UK (pictured).
It was Coby’s experience of being fobbed off by an airline after a long delayed flight that led to investigating EU law and discovering airlines were mistreating their customers. His ongoing fight for passenger rights benefits millions of UK air travellers each year.
He said: “We take our responsibility on behalf of our clients and UK passengers seriously and we are committed to trying to enforce passenger rights by winning big court cases, holding airlines to account and enforcing the law wherever we can.”
We’re immensely proud of the work we have done but there is so much more to come from Bott and Co.
“When we opened the department in 2013 we knew that we had the capacity to help a lot of people.
“Millions of people every year are affected by delayed flights in the UK and are entitled to compensation; we want to help as many of those people as we can.
No other organisation in the UK has done more to help delayed passengers over the last few years, and that is a source of great pride to us.
To celebrate recovering compensation for our 50,000th passenger, we’ve put together just a few of the many highlights from the last three years, including stories from some of the passengers we’ve helped along the way.
Flight delay compensation landmarks
31st October 2014: Supreme Court Victory in Huzar v Jet2
The Supreme Court ruled in favour of Bott and Co client Ron Huzar in the landmark case of Huzar v Jet2. Our court victory is the reason airlines can’t argue that ‘technical problems’ are an extraordinary circumstance.
31st October: Supreme Court Victory in Dawson v Thomson Airways
We had double the reason to celebrate on the 31st October 2014 when the Supreme Court also ruled in favour of Bott and Co client James Dawson. Our win in the case of Dawson v Thomson Airways is the reason that passengers in England and Wales have six years to claim compensation for a flight delay.
7th November 2014: We recovered £20,353.92 flight delay compensation for the Jackson group
Mr and Mrs Jackson were ecstatic when we told them we’d recovered £20,353.92 flight delay compensation for them and other passengers who had endured a flight delay of more than 31 hours on a flight from Manchester to Skiathos. Fortunately Mr Jackson had the presence of mind to collect the contact details of many other passengers on the flight – allowing us to help the group receive the flight delay compensation the airline and the CAA told them they weren’t entitled to.
26th February 2015: We stopped the airlines from putting tens of thousands of flight delay claims on hold
Bott and Co won the landmark case of Allen v Jet2, stopping Jet2, Thomas Cook, Ryanair, Flybe and Wizz Air from putting tens of thousands of passengers’ flight delay claims on hold.
On the day, Kim Allen said: “I know that today isn’t just important for me but for thousands of other people who are in the same position as me. We’ve all been kept waiting for so long but I’m really happy with today’s decision. Hopefully now it’s time for the airlines to pay us what the law says they should.”
21st August 2015: We prevented Ryanair from limiting the time passengers have to claim flight delay compensation from SIX years to TWO
Our victory in the case of Goel & Trivedi v Ryanair prevented Ryanair and all other major airlines from putting a two year time limit on flight delay claims.
At the time, a Bott and Co lawyer said: “We’re delighted that the court has dismissed yet another argument put forward by the airlines to restrict passenger rights.
“The last twelve months have seen a series of landmark judgments obtained by Bott and Co on behalf of millions of passengers and this is as important as any of those that precede it.
Tens of thousands of happy clients
Every single one of the 50,000 delayed passengers we’ve helped over the years has their own success story; here are just a few:
The service from Bott and Co was fantastic; we couldn’t thank them more.
Mr and Mrs Hodgkinson receive £450.54 flight delay compensation after their relaxing holiday was ruined.
Without Bott and Co’s intervention we would have given up long ago and I know we would have ended up with nothing.
Denice and Katy Windmill received the flight delay compensation they deserved after they were delayed by seven hours on their way to Barcelona.
Good communication from start to finish made me wish I’d gone to Bott and Co in the first place.
Gary Rogers and his family received £1,542 compensation for a flight delay over of 11 hours after Monarch refused to pay them flight delay compensation.
We’d like to take this opportunity to thank each and every one of our 50,000 clients – we look forward to celebrating the next 50,000 success stories!
Check your flight
If you’ve been affected by a flight delay in the last 6 years and want to know if you can claim up to £510 compensation per passenger, then use our free flight claims calculator to get an instant decision.