The Claims Process

A step-by-step guide to what to expect.                                                                        

What can I expect will happen?

While every situation is unique, we highlight below the typical stages involved in pursuing your personal injury compensation claim.

Notify Bott & Co. of accident 

  • You phone or notify us online of your accident.  
  • A personal injury specialist contacts you back within hours to find out further details.                                                                                                

Information gathering & have medical  

  • We carefully consider the merits of your case to decide how the claim should proceed.                                                                                          
  • We work with other professionals, in particular medical experts, to gather the evidence in support of your personal injury compensation claim.

Present your claim

  • We write to the person we believe is responsible for the personal injury claim, who pass it on to the insurance company.
  • The insurance company has 3 weeks to acknowledge receipt of your claim.                                                                                                             

Consider your claim

  • The insurance company has a further 3 months to investigate the claim and decide whether they accept their client was at fault.
  • They may interview witnesses and gather police evidence if necessary.                                                                                                                                                                                                                                                       

If insurance company admits fault 

  • The insurance company offers you personal injury compensation.
  • We advise whether to accept the offer or try and negotiate a better offer.                                                                                                                    

If insurance company does not admit fault or makes unacceptable offer 

  • We assess the likelihood of success and advise whether we should take your case to Court.                                                                                
  • Only if we consider the prospects of success to be good will we issue proceedings in the Court on your behalf. 

Bott & Co is a firm regulated by the Solicitors Regulation Authority, SRA Number 333831. The professional rules of the SRA can be accessed here. The partners of Bott & Co are Solicitors of England and Wales.