The Compensation Claims Process
A step-by-step guide to what to expect.
What can I expect will happen?
While every situation is unique, we highlight below the typical stages involved in pursuing your personal injury compensation claim.
Notify Bott & Co. of accident
- You phone or notify us online of your accident.
- A personal injury specialist contacts you back within hours to find out further details.
Information gathering & have medical
- We carefully consider the merits of your case to decide how the claim should proceed.
- We work with other professionals, in particular medical experts, to gather the evidence in support of your personal injury compensation claim.
Present your claim
- We write to the person we believe is responsible for the personal injury claim, who pass it on to the insurance company.
- The insurance company has 3 weeks to acknowledge receipt of your claim.
Consider your claim
- The insurance company has a further 3 months to investigate the claim and decide whether they accept their client was at fault.
- They may interview witnesses and gather police evidence if necessary.
If insurance company admits fault
- The insurance company offers you personal injury compensation.
- We advise whether to accept the offer or try and negotiate a better offer.
If insurance company does not admit fault or makes unacceptable offer
- We assess the likelihood of success and advise whether we should take your case to Court.
- Only if we consider the prospects of success to be good will we issue proceedings in the Court on your behalf.
