Paul Hinchliffe
Practice Manager
Paul Hinchliffe is Practice Manager at Bott & Co, which he co-founded in 2001 with David Bott and Gary Froggatt.
In this role, Paul is responsible for all aspects of operations, IT and human resources. With a keen interest in technology, Paul sees his primary role as maintaining and developing the infrastructure necessary to support the firm’s key asset – its staff – and their commitment to delivering the highest standards of client care. As one of three members of the Management Board of Bott & Co, Paul is responsible for the running of the business at an operational level.
To this end, he oversees the practice’s substantial investment in leading-edge IT systems and focus on quality standards. This has allowed Bott & Co. to constantly reduce case lifecycles, to the point where over two-thirds of its cases are now settled within nine months, and is recognised by the prestigious Law Society Lexcel Practice Management Standard.
With his HR hat on, Paul says: “Our key resource is the great team of people that work at Bott & Co. We have internal training programs to assist in the development of our own talent. Our excellent record of staff retention is a great source of pride across the whole firm.”
Paul is keenly aware of the competition coming into the Personal Injury sector of Law and therefore is constantly striving to improve the productivity of the Firm. “I am always looking at ways of improving the way we run individual client matters and at better serving our work providers. Through careful monitoring of the MI we produce we can fine tune the business to maintain our high levels of productivity and client service.”
Paul is a keen Manchester City fan.
Career history
Prior to establishing Bott & Co, Paul was Practice Development Manager responsible for fee earner training and development at a large Manchester-based road traffic accident claimant practice. Paul’s legal career began in 1988 in personal injury.
Contact Details
Telephone: 01625 415800
Fax: 01625 415900
Email: p.hinchliffe@bottonline.co.uk
Follow Paul on Twitter: http://twitter.com/paulhinchliffe
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